I would prefer to fly this Monday vs Sat but was explained to I would be billed a fee. That’s amazing , looking at I are already flying with American for over 6 yrs and would by no means look at flying with any individual else at any time.
after a delayed flight from Detroit mainly because there wasn’t a working PA technique( which we have been informed was FAA mandatory). We reloaded on the identical plane and flew to Dallas around two hours later. ( the flight attendants had to wander the ailes to talk). our flight was to depart at 600am. we lastly left at 1145am. Upon arriving in Dallas we have been rushed to our next gate for Denver. Upon arriving in Denver late afternoon, we experienced no baggage. We were explained to It might be on one of several future 3 flights from Dallas.
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Quite upset with A.A. client relations. My spouse went to Italy for that memorial of her mother and although she was there she acquired bronchitis with ear an infection, subsequently the medical doctor advised her never to fly just before a person week to apparent the infection.
Their service continues to be horrendous. Soon after I failed to catch a connecting flight to my grandmother’s funeral since they only experienced one particular mechanic in the entire airport, they agreed to pay for my lodge prices. Having said that, it took them a few months to acquire back again to me, and by the time I obtained the check, it had currently been cancelled.
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we constantly fly united. usually. not too long ago, having said that, we experienced the opportunity to purchase a Significantly reduce fare on line by means of american Airways. now i see why it absolutely was lower — client service was atrocious, the web site didn’t operate correctly, And that i misplaced out on a great offer.
I Hope matters don’t get cancelled within the last second. Myson is a storm watcher, which is concerned as I'm. My Mother is having medical procedures subsequent week and expects me there Risk-free and seem. Remember to continue to keep that in your mind. I am going to do my share of praying and hope this will likely figure out.
I recognize you happen to his response be under-going a merger and some workforce may be a lot less than thrilled, but this Mindset really should not be evident to your consumers who are just calling to acquire some help.
hardly ever ever obtained this sort of bad service and a company that basically doesn’t care about there paying clients
I received the beneath response from American Airways following I refused their provide of the $twenty five.00 journey voucher for horrendous service. My remarks had been posted on This website Nonetheless they were removed. Their inadequate service Price tag me time and money, which I simply cannot get back they usually think $25.
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