Or simply a destination to keep. 7 cell phone phone calls later and visits having a rep from AA we lastly have a point out of we may get you on the flight for the next working day. BUT now where by are we planning to continue to be or reservation is up and have now used our family vacation money.
my grand mother take a flight from Ecuador 2/18/sixteen (prevent in Miami)in path to The big apple,when she was waiting around for getting her luggage what a surprise she bought!!her luggage was damaged and somebody within steal some great which was within,also the zipper was violated(damaged)she missing in goods that she bring it to my loved ones While using the Charge about $350 when she knowledgeable what happens in AA counter in JFK NY they supplied to replaced her new luggage having an utilised and aged 1 that looks like they get inside the rubbish!!.also they said that to maintenance can take about 4 weeks!
Your consumer service Reps are a lot less than helpful. Just after attempting to go to a scheduled for months coaching seminar our flight was canceled producing us not able to attend. The only thing provided by American Airlines were being apologies as well as a refund from the flight.
I wished to vent my stress Together with the baggage situation along with your airline. Anything else was good, however the way my baggage was handled would make me Believe two times before reserving with AA all over again. I had been billed $25 each way for just one bag, not currently being told my bag might be carried on for no demand. So as to add insult into the $fifty billed, my bag was weakened on the skin on being returned to me.
I not long ago had a flight cancelled by American Airlines and stood in the line for 45 minutes to acquire rebooked on An additional flight. I was shocked to see that the gate brokers didn't Have a very watch into the obtainable USAIR flights.
client service agent within the “technologyâ€/web crew named lisa actually HUNG UP on me After i was chatting. i’ve never ever had such a poor experience right before. she was very rude just before hanging up.
I'm seventy seven calendar year outdated I system this amazing family vacation with my daughter to point out her our heritage in Chile, we paid out Nearly $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat within the runway for 2 several hours as a consequence of luggage delayed, the pilot stated it was problem with not adequate employee to load the airplane AA957 with luggage. then our seats issue: seat 41A , my daughter Television was damaged, my seat 41B my arms had been broken, wouldn’t transfer up, so and After i should head over to the toilet I couldn’t stand up, given that I have Diabetic issues I ought to check out the lavatory that's why I took the top seat when I attempted to climbing above the arm I Slash my leg and was bleeding. I question the flight attendant for help, she was no help in any way. my daughter attempted to help me by climbing about me considering that we couldn’t get any help. she slip and fell on both of those arms seeking to climb above me and bruised The within of her legs genuinely undesirable. Now we have images of her leg and my leg look like elephant ft, let me show you it damage so lousy I cried within the soreness, The complete two months in Chile I had to get sneaker a person dimension bigger considering that my ft had been so swollen and my daughter Clicking Here couldn’t use her bathing match because the inside of her leg were being all bruised up.
Experienced a web based reservation established to go and when looking to submit it informed me to start in excess of – I referred to as a agent right away and said they could see the worth I was quoted but when refreshed when up $120 – Challenging to believe that they might not stand by what they could see on line – I ended up having to spend the extra $one hundred twenty mainly because I needed People specific flights – all over again difficult to imagine they might not stand beside the online cost – pretty costly
Clients may also American Airlines consumer service with the e-mail outlined listed here: . We been given an automated reaction in just a few minutes, nevertheless the correspondence didn't handle our problem.
I like AA but you should be sure they assure things such as the leisure and other issues are comprehensively checked…..especially for the long haul.
It may be a glitch to you but it surely ensures that I've to face in a protracted line which is really agonizing that has a knee cap which has been broken.
january 26 my son flew non prevent from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He noted on the airport that his bag did not appear from the aircraft. The lady for the booth checked the declare ticket. The bag experienced not left St. Louis. She gave him a locator range and informed him they'd be contacting him quickly. They might not uncover it so that they despatched him a variety to fill out of his belongings while in the bag. He sent it in.
I am one million member and usually get pleasure from traveling on AA,but U.S. Air is no fantastic. The staff is very rude
Wanda also ordered a wheelchair for me as one particular experienced NOT been requested Although I had requested one particular when I obtained my ticket.